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About Workers Group Workers Group is a leading hospitality and entertainment group, operating venues that bring together dining, entertainment, events, sport and community. We are looking for an experienced and analytical Gaming Analyst to join our Gaming Team and play an important role in supporting the accuracy and performance of our gaming operations. The Role This is a part-time position working approx. 20 hours per week across 5 days, with flexibility required across days, including weekends. As Gaming Analyst, you will be responsible for gaming reconciliations, reporting, cashflow analysis, system administration and investigating gaming discrepancies. You will work closely with the Gaming and Finance teams to ensure accurate reporting and effective gaming operations. Key Responsibilities Complete daily, weekly, monthly and quarterly accounting and reconciliation of: - Machine meter variances
- Payouts and tickets
- Note clearances
- Cashless clearances
- Gaming links
- Perform daily, weekly and monthly gaming cashflow analysis and variance checks.
- Complete and distribute daily, weekly, monthly and quarterly EGM reports to key stakeholders.
- Maintain and administer the IGT CLUB Gaming System and other web-based gaming systems as required.
- Complete cashless and MAG card reporting, including checks, investigations and adjustments.
- Investigate gaming discrepancies and ensure appropriate adjustments and follow-up actions are completed.
- Liaise with the Finance Department to ensure gaming reports and financial reconciliations balance accurately.
- Assist Gaming Team members and managers with gaming system queries and issues.
- Investigate and respond to customer gaming-related complaints and disputes.
- Prepare ad hoc gaming reports and analysis as requested.
- Identify trends, variances and issues within gaming data and provide meaningful information to support operational decision-making.
- Maintain accurate records and documentation in accordance with club procedures and regulatory requirements.
- Support the Gaming Team with other reporting and analytical requirements as required.
Essential Skills & Experience
To be successful in this role, you will have: - Minimum 2 years' experience working in gaming within a registered licensed club or casino environment.
- Minimum 2 years' experience in a Gaming Analyst or similar gaming reporting role.
Strong understanding of gaming operations, EGM reporting and gaming reconciliations. - Strong numerical, analytical and problem-solving skills.
- High level of accuracy and attention to detail.
- Experience working with gaming systems and data.
- Ability to investigate discrepancies and identify the cause of variances.
- Strong communication skills and the ability to work effectively with Gaming, Finance and operational teams.
- Ability to work independently, manage competing priorities and meet reporting deadlines.
- Full Australian working rights
- NSW RSA competency
- NSW RCG competency
- NSW Advance RCG competency - desirable
Desirable Experience Experience with the following systems will be highly regarded: - IGT CLUB Gaming System
- Cashless/MAG card systems
- Gaming reporting and data-analysis systems
- Other web-based gaming platforms
- What are we looking for
We're looking for someone who enjoys working with data, numbers and gaming operations and can turn complex information into clear, meaningful insights. You will be a highly organised and analytical person who takes pride in accuracy, enjoys investigating discrepancies and can confidently work with both operational and financial information. Your ability to identify trends, understand gaming performance and provide accurate information to key stakeholders will be an important part of your success in this role. Why Join Workers Group? Above Award Salary on offer
Free undercover parking
Convenient Blacktown location, close to public transport
Rewards and Recognition Program
Employee Assistance Program
Opportunity to work within an established Gaming and Hospitality environment
How to Apply
If you are an experienced Gaming Analyst with a passion for gaming operations, data and reporting, we'd love to hear from you. Please submit your CV outlining your relevant experience and qualifications. Only shortlisted candidates will be contacted |
